Description of Work
The Lied Information Technology Manager directs the work of the Lied Center’s information systems. Position provides the Lied Center with IT strategic planning, project guidance, and operational user support of hardware and software to advance the mission of the Lied Center. Also gives expert assessment and analysis of technology needs and possibilities and facilitates group collaboration to arrive at optimal outcomes. Recommends the purchase of and supervises deployment of major elements of the Lied’s technology infrastructure. Responsible for performing and overseeing day to day technology services, equipment updates and repairs and supervises IT team members.
Minimum Required Qualifications
Bachelor’s degree plus 3 years Windows desktop support experience required; equivalent education/experience considered. Local area network experience necessary. Experience in troubleshooting hardware and software problems essential. Must have experience installing software. Experience in Mac operating systems required. Must be detail-oriented and have excellent communication skills. Analytical and problem-solving skills are necessary to effectively prioritize and execute tasks in a fast-paced environment. Experience in planning deployment of technology equipment and services, setting up and managing Windows servers and a directory based management system and setting up and troubleshooting mobile devices necessary. Must have supervisory experience.
Bachelor’s degree in arts discipline, leadership or instructional technology preferred. Experience in event/facility management helpful. Experience in motivating, assisting and teaching individuals on the use of technology desirable. Experience in setting up and managing specialized software preferred. Experience working in similar venue in similar capacity helpful. Prefer knowledge of and skills in an arts discipline (i.e. music, theater, etc).