We're All in This Together: Current Health, Safety, and Ticketing Policies

We're All in This Together: Current Health, Safety, and Ticketing Policies

Updated: September 29, 2021

In compliance with the Lincoln-Lancaster County Health Department’s Directed Health Measures, masks are required at all Lied Center events through at least October 28, 2021, except while eating or drinking. Concessions will be available during intermission at most events, but food and beverages cannot be taken into the auditorium.

Please see below for information on rescheduled and canceled events, as well as options for donating or refunding tickets.

This page will be updated with the information of any future event changes or public health recommendations for Lied Center events. 

The Lied Center Box Office is open for phone and in-person transactions 11a.m. – 3 p.m. Monday-Friday at (402) 472-4747, or any time by email at liedcustomerservice@unl.edu.

Learn more about our focus on health and safety

  • Increased cleaning and disinfecting at the Lied Center meets or exceeds University and health department guidance.
  • Masks required for all patrons who visit the Lied Center, regardless of vaccination status. 
  • As of July 24, 2021, events at the Lied Center will be presented with full capacity seating.
  • We have upgraded air filters throughout the Lied and we increased fresh air intake in the building. The result is even safer, cleaner air.
  • For 'The Movie Music of John Williams' on October 28, 2021 proof of vaccination or recent negative test (within the previous 72 hours) is required for every audience member ages 12 and over, prior to being admitted to the Lied Center, as contractually required by Lincoln’s Symphony Orchestra. For full policy information visit the event page.

Perhaps now more than ever before, we’re celebrating the opportunity to be together to entertained and inspired by great art. We are so thankful you’ll be with us as the curtain rises on another exceptional season at the Lied!

Learn More about our pledge to offer comprehensive ticket flexibility

  • Until further notice, all tickets can be exchanged for account credit, right up until show time. 
  • If a show is postponed or canceled, patrons will be offered the choice of keeping the value of their tickets as on-account credit to be used for another show or receiving a full refund.

Glenn Korff Broadway Series Rescheduled to 2021-2022

The 2021-2022 Glenn Korff Broadway Series was recently announced, learn more at www.liedcenter.org/Broadway

2020-2021 Glenn Korff Broadway Series season ticket holders will automatically have their tickets transferred to the 2021-2022 season.

The performances of Beautiful: The Carole King Musical have been rescheduled to February 11-13, 2022.

  • Tickets for the performance previously scheduled for May 13 at 7:30pm will be honored on February 13, 2022 at 2:00pm.

  • Tickets for the performance previously scheduled for May 14 at 7:30pm will be honored on February 11, 2022 at 7:30pm.

  • Tickets for the performance previously scheduled for May 15 at 2:00pm will be honored on February 12, 2022 at 2:00pm.

  • Tickets for the performance previously scheduled for May 15 at 7:30pm will be honored on February 12, 2022 at 7:30pm.

Contact the Lied Center Ticket Office for information on free exchanges to alternate performance dates.

Rescheduled Events

All currently issued tickets are valid for the re-scheduled performance dates.
Please see below for information on other options for ticket holders.

  • The Boston Pops concert scheduled for October 28, 2021 is now 'The Movie Music of John Williams with Keith Lockhart and Lincoln's Symphony Orchestra.' The Boston Pops have canceled its tour, but Boston Pops conductor Keith Lockhart will travel to Lincoln to lead Lincoln's Symphony Orchestra in a celebration of the iconic movie music of John Williams.
  • Michael Feinstein, originally February 13, 2021, has been rescheduled for June 17, 2022. 
  • Arnaldo Cohen, originally October 19, 2020 has been rescheduled for October 20, 2021.
  • The ASCAP Grow a Show festival scheduled for fall 2021 has been postponed until fall 2022 (dates TBA). Because an event of this scope necessitates more than a year of advance planning and requires artists to travel from all over the country, the decision was made to postpone the workshop until more is known about future travel restrictions and health advisories.
  • Jerry Seinfeld, originally May 8, 2020 is being rescheduled.
    • Patrons are asked to hold on to their tickets and a rescheduled date will be announced as soon as possible.

Canceled Events

All tickets for canceled events that weren’t refunded or donated upon request were returned for a credit on the ticket-buyer’s Lied Center account. Please contact the Lied Center Box Office at (402) 472-4747 with questions about your account credit.

Ticket Exchange, Donation, and Refund Options

As a valued patron and ticket buyer to one or more of the rescheduled/canceled events at the Lied Center, we are happy to offer refund flexibility. 

For events that have been rescheduled, all previously issued tickets are valid for the new performance date or you can use select one of the three options listed below.

The impact of canceling events at the Lied Center due to Covid-19 has been significant, and donating the value of your tickets for a canceled event will assist in maintaining the financial health of the Lied Center and the performing arts in Nebraska.

The three options available to all ticket holders of rescheduled/canceled events are:

  1. Convert your current tickets to an “on-account” credit that can be used for a future Lied Center performance (including season tickets).

  2. Donate the value of your tickets back to the Lied Center (this is tax-deductible as an in-kind gift); or

  3. Request a refund for the value of your tickets via credit card or check.

Ticket holders for rescheduled and canceled events can submit this form to return tickets for a donation, credit, or refund:  https://forms.gle/prY2VTDcQsmqEhj16

Please note that for the security of your payment information, credit card numbers are not stored in our systems and therefore cannot be refunded or charged automatically. If you are due a refund or need to make a payment, a Ticket Office staff member will contact you. Check refunds typically take 4-6 weeks to process and may be further delayed due to limited staffing.

You can reach the Lied Center Ticket Office at liedcustomerservice@unl.edu.

Information on any changes to other upcoming Lied Center performances will be shared as soon as possible. For continued updates, please visit the Lied Center and University of Nebraska COVID-19 websites: www.liedcenter.org/COVID19 & covid19.unl.edu/2019-novel-coronavirus-and-covid-19