We're All in This Together: New Health, Safety, and Ticketing Policies

We're All in This Together: New Health, Safety, and Ticketing Policies

For the last 30 years, the Lied Center has been proud to serve our community as Nebraska’s home for the performing arts. We’ve laughed together, cried together, been inspired together, and together witnessed unforgettable performances from some of the greatest artists in the world.

None of that is going to change. As we navigate these unprecedented times together, we want you to know that our commitment to our community, to our patrons, and to the value of the arts is unwavering.

Of course, none of what we do is possible without you! When you purchase a ticket to an event at the Lied Center, you demonstrate your belief in the value of the performing arts. You know that the hope, joy, and inspiration that come from great art are not a luxury. Art is essential.

There’s no doubt that our upcoming season is going to look different than in the past. We’re implementing new health and safety measures, following UNL and State of Nebraska health guidelines, and doing everything in our power to protect the health and safety of our patrons, artists, volunteers, and staff. As we move forward together, we want to be clear about how we will provide you with the best possible experience as we look forward to welcoming you back to the Lied Center.

We pledge an unwavering focus on health and safety, as well as comprehensive ticket flexibility:

  • All shows at the Lied through at least January 16, 2021 will feature socially-distanced seating, dramatically reducing the capacity of the auditorium. Most seats will be available in pairs, with a distance of six feet between each group of seats.
     
  • There will be increased cleaning and disinfecting that meets or exceeds University and health department guidance.
     
  • The Lied has joined with UNL in requiring that face coverings be worn inside any campus building, including the theater.
     
  • In an effort to encourage patrons who are feeling ill or have been exposed to someone who is ill to stay home, the Lied is making all tickets fully refundable, right up until show time. We want to allow patrons to be responsible about their health and the health of others, without worrying about their tickets.
     
  • If a show is postponed or canceled, patrons will be offered the choice of keeping the value of their tickets as on-account credit to be used for another show or receiving a full refund.

Though this will be a unique season, it will also be an especially joyful one! Perhaps now more than ever before, we’re celebrating the opportunity to be together to entertained and inspired by great art. We are so thankful you’ll be with us as the curtain rises on another exceptional season at the Lied!

 

Please see a full list below of confirmed rescheduled and canceled events, as well as options for donating or refunding tickets.

As of July 23 2020, the Lied Center Box Office is open for phone and in-person transactions 11a.m. – 3 p.m. Monday-Friday (changing to Tuesday-Friday after August 4) at (402) 472-4747. Or email the Box Office at liedcustomerservice@unl.edu any time. All visitors to the Lied Center must be COVID symptom-free, wear face coverings, and maintain 6’ distance from non-family groups at all times for the safety of Lied Center staff, artists, and patrons.

Please see below for ticket holder information.

With the information on COVID-19 (novel coronavirus) developing daily in Nebraska, the Lied Center for Performing Arts is committed to staying in communication with our patrons, artists, volunteers, and staff, whose health and safety are always our top priority.

Rescheduled Events

All currently issued tickets are valid for the re-scheduled performance dates.
Please see below for information on other options for ticket holders.

  • Super Diamond, originally March 13, has been rescheduled to January 30, 2021 at 7:30 p.m.
  • Michael Londra and the Celtic Fire, originally March 17, has been postponed to March 17, 2021 at 7:30 p.m.
  • Kelli O'Hara, originally March 20, has been rescheduled to November 8, 2020 at 4:00 p.m.
  • Daniel Tiger’s Neighborhood Live!, originally March 22, 2020, has been rescheduled to March 9, 2021 at 7:00 p.m.
  • Boston Pops, originally April 5, has been rescheduled to October 28, 2021.
  • Beautiful – The Carole King Musical, originally April 23-25, has been rescheduled to May 13-15, 2021.
  • Shadows & Light (Angels Theater Company), originally April 30 – May 3, has been rescheduled to July 23-26, 2020.
  • Jerry Seinfeld, originally May 8, is being rescheduled.
    Patrons are asked to hold on to their tickets and a rescheduled date will be announced shortly.
  • Michael Feinstein, originally May 10, has been rescheduled to February 13, 2021 at 7:30 p.m.

Canceled Events

  • Lincoln's Symphony Orchestra, scheduled for March 14 and May 2, 2020.
  • Royal Winnipeg Ballet’s Wizard of Oz, scheduled for March 28-29, 2020
  • Pippin, scheduled for April 1-11, 2020 (in partnership with Nebraska Repertory Theatre)
  • A Cappella Live, scheduled for April 2, 2020 
  • Aspen Santa Fe Ballet, scheduled for April 11, 2020 
  • Air Play, scheduled for April 14, 2020 
  • Nebraska Jazz Orchestra, scheduled for April 28, 2020 

Other Future Events

  • Les Misérables
    • Cameron Mackintosh's acclaimed, record-breaking North American touring production of Alain Boublil and Claude-Michel Schönberg’s musical LES MISÉRABLES will remain closed and postpone all current tour engagements until further notice including the return Lincoln engagement at the Lied Center for Performing Arts on April 13-18, 2021. The production looks forward to resuming its hugely successful tour next year and is actively working to determine new engagement dates.
    • Current Lied Center Broadway season ticket holders are asked to hold onto their tickets as new arrangements are made. More announcements will be made soon, and we are so appreciative of your patience as we work through these changes.   

All tickets for canceled events that weren’t refunded or donated upon request were returned for a credit on the ticket-buyer’s Lied Center account. Please contact the Lied Center Box Office at (402) 472-4747 with questions about your account credit.

 

The Lied Center and University of Nebraska are in communication with local health authorities regarding future events.

We will provide an update on future events as soon as we receive confirmation of each performer’s touring status along with public health recommendations for events during this time period. 

 

Ticket Exchange, Donation, and Refund Options

As a valued patron and ticket buyer to one or more of the rescheduled/canceled events at the Lied Center, we are happy to offer refund flexibility. 

For events that have been rescheduled, all previously issued tickets are valid for the new performance date or you can use select one of the three options listed below.

The impact of canceling spring events at the Lied Center due to Covid-19 is significant and donating the value of your tickets for a canceled event will assist in maintaining the financial health of the Lied Center and the performing arts in Nebraska.

The three options available to all ticket holders of rescheduled/canceled events are:

  1. Convert your current tickets to an “on-account” credit that can be used for a future Lied Center performance (including season tickets).

  2. Donate the value of your tickets back to the Lied Center (this would be tax-deductible as an in-kind gift); or

  3. Request a refund for the value of your tickets via credit card or check.

Ticket holders for rescheduled and canceled events can submit this form to return tickets for a donation, credit, or refund:  https://forms.gle/prY2VTDcQsmqEhj16

Please note that for the security of your payment information, credit card numbers are not stored in our systems and therefore cannot be refunded or charged automatically. If you are due a refund or need to make a payment, a Ticket Office staff member will contact you when it is possible to phone from the office. Check refunds typically take 4-6 weeks to process and may be further delayed due to limited staffing.

You can reach the Lied Center Ticket Office at liedcustomerservice@unl.edu.

We take great pride in our ability to deliver exceptional customer service. Our team is working remotely to process ticket donation, account credit and refund requests as quickly as possible and we ask for your patience as we address each and every case.

Information on any changes to other upcoming Lied Center performances will be shared as soon as possible. For continued updates, please visit the Lied Center and University of Nebraska COVID-19 websites: www.liedcenter.org/COVID19 & covid19.unl.edu/2019-novel-coronavirus-and-covid-19

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