We're All in This Together: Current Health, Safety, and Ticketing Policies

We're All in This Together: Current Health, Safety, and Ticketing Policies

Health & safety update: May 21, 2021

As a part of the University of Nebraska-Lincoln, the Lied Center for Performing Arts follows campus-wide health and safety policies. Chancellor Ronnie Green made the following announcement on May 21, 2021: 

"Last week, the U.S. Centers for Disease Control and Prevention announced that “fully vaccinated people can resume activities without wearing a mask or physically distancing.” And today, the City of Lincoln and Lancaster County are dropping their requirement on the wearing of face masks indoors. We will be following their scientific conclusions and safety recommendations. Starting today, those who are fully vaccinated from COVID-19 will not be required to wear a face mask, indoors or outdoors, on our UNL campuses or in our facilities."

As of May 21, 2021 masks are optional for fully vaccinated patrons who visit the Lied Center. In addition, events as of July 24, 2021 are being presented with full capacity seating.

As recommended by the CDC, unvaccinated patrons are required to wear a mask when inside the Lied Center. In addition, we welcome anyone else who still prefers to wear a mask to do so. We want everyone to feel safe, comfortable, and welcome at the Lied Center.

Please see below for information on rescheduled and canceled events, as well as options for donating or refunding tickets.

This page will be updated with the information of any future event changes or public health recommendations for Lied Center events. 

The Lied Center Box Office is open for phone and in-person transactions 11a.m. – 3 p.m. Tuesday-Friday at (402) 472-4747, or any time by email at liedcustomerservice@unl.edu.

Learn more about our focus on health and safety

  • Increased cleaning and disinfecting at the Lied Center meets or exceeds University and health department guidance.
  • As of May 21, 2021 masks are optional for fully vaccinated patrons who visit the Lied Center. As recommended by the CDC, unvaccinated patrons are still expected to wear a mask when inside the Lied Center. In addition, we welcome anyone else who still prefers to wear a mask to do so.
  • The Lied Center is phasing out socially distanced seating as we return to full capacity. Beginning July 24, 2021, events will be presented with full capacity seating.
  • We have upgraded air filters throughout the Lied and we increased fresh air intake in the building. The result is even safer, cleaner air.

Perhaps now more than ever before, we’re celebrating the opportunity to be together to entertained and inspired by great art. We are so thankful you’ll be with us as the curtain rises on another exceptional season at the Lied!

Learn More about our pledge to offer comprehensive ticket flexibility

  • Until further notice, all tickets can be exchanged for account credit, right up until show time. 
  • If a show is postponed or canceled, patrons will be offered the choice of keeping the value of their tickets as on-account credit to be used for another show or receiving a full refund.

Glenn Korff Broadway Series Rescheduled to 2021-2022

The 2021-2022 Glenn Korff Broadway Series was recently announced, learn more at www.liedcenter.org/Broadway

2020-2021 Glenn Korff Broadway Series season ticket holders will automatically have their tickets transferred to the 2021-2022 season.

The performances of Beautiful: The Carole King Musical have been rescheduled to February 11-13, 2022.

  • Tickets for the performance previously scheduled for May 13 at 7:30pm will be honored on February 13, 2022 at 2:00pm.

  • Tickets for the performance previously scheduled for May 14 at 7:30pm will be honored on February 11, 2022 at 7:30pm.

  • Tickets for the performance previously scheduled for May 15 at 2:00pm will be honored on February 12, 2022 at 2:00pm.

  • Tickets for the performance previously scheduled for May 15 at 7:30pm will be honored on February 12, 2022 at 7:30pm.

Contact the Lied Center Ticket Office for information on free exchanges to alternate performance dates.

Rescheduled Events

All currently issued tickets are valid for the re-scheduled performance dates.
Please see below for information on other options for ticket holders.

  • Kelli O'Hara, originally February 13, 2021, has been rescheduled to June 12, 2021.
  • Michael Feinstein, originally February 13, 2021, has been postponed. A new performance date will be announced as soon as possible. 
  • Arnaldo Cohen, originally October 19, 2020 has been rescheduled for October 20, 2021.
  • The ASCAP Grow a Show festival scheduled for fall 2021 has been postponed until fall 2022 (dates TBA). Because an event of this scope necessitates more than a year of advance planning and requires artists to travel from all over the country, the decision was made to postpone the workshop until more is known about future travel restrictions and health advisories.
  • Boston Pops, originally April 5, 2020 has been rescheduled to October 28, 2021.
  • Jerry Seinfeld, originally May 8, 2020 is being rescheduled.
    • Patrons are asked to hold on to their tickets and a rescheduled date will be announced as soon as possible.

Canceled Events

  • Step Afrika! has canceled its current tour, including the Lied Center performance scheduled for September 10th.
  • The Capitol Steps has canceled its current tour, including the Lied Center performances scheduled for September 27th.
    • Ticket holders to either of the scheduled performances of The Capitol Steps will automatically have their tickets honored at the corresponding matinee or evening performance of NEWSical: The Musical. If an account credit or refund is preferred, please contact the ticket office.
  • Huntertones has canceled its current tour, including the Lied Center performance scheduled for October 2nd.
  • Daniel Tiger’s Neighborhood LIVE has canceled its current tour, including the Lied Center performance scheduled for March 9, 2021.
  • Lincoln's Symphony Orchestra, scheduled for March 14 and May 2, 2020.
  • Royal Winnipeg Ballet’s Wizard of Oz, scheduled for March 28-29, 2020
  • Pippin, scheduled for April 1-11, 2020 (in partnership with Nebraska Repertory Theatre)
  • A Cappella Live, scheduled for April 2, 2020 
  • Aspen Santa Fe Ballet, scheduled for April 11, 2020 
  • Air Play, scheduled for April 14, 2020 
  • Nebraska Jazz Orchestra, scheduled for April 28, 2020 

All tickets for canceled events that weren’t refunded or donated upon request were returned for a credit on the ticket-buyer’s Lied Center account. Please contact the Lied Center Box Office at (402) 472-4747 with questions about your account credit.

Ticket Exchange, Donation, and Refund Options

As a valued patron and ticket buyer to one or more of the rescheduled/canceled events at the Lied Center, we are happy to offer refund flexibility. 

For events that have been rescheduled, all previously issued tickets are valid for the new performance date or you can use select one of the three options listed below.

The impact of canceling events at the Lied Center due to Covid-19 has been significant, and donating the value of your tickets for a canceled event will assist in maintaining the financial health of the Lied Center and the performing arts in Nebraska.

The three options available to all ticket holders of rescheduled/canceled events are:

  1. Convert your current tickets to an “on-account” credit that can be used for a future Lied Center performance (including season tickets).

  2. Donate the value of your tickets back to the Lied Center (this is tax-deductible as an in-kind gift); or

  3. Request a refund for the value of your tickets via credit card or check.

Ticket holders for rescheduled and canceled events can submit this form to return tickets for a donation, credit, or refund:  https://forms.gle/prY2VTDcQsmqEhj16

Please note that for the security of your payment information, credit card numbers are not stored in our systems and therefore cannot be refunded or charged automatically. If you are due a refund or need to make a payment, a Ticket Office staff member will contact you when it is possible to phone from the office. Check refunds typically take 4-6 weeks to process and may be further delayed due to limited staffing.

You can reach the Lied Center Ticket Office at liedcustomerservice@unl.edu.

We take great pride in our ability to deliver exceptional customer service. Our team is working remotely to process ticket donation, account credit and refund requests as quickly as possible and we ask for your patience as we address each and every case.

Information on any changes to other upcoming Lied Center performances will be shared as soon as possible. For continued updates, please visit the Lied Center and University of Nebraska COVID-19 websites: www.liedcenter.org/COVID19 & covid19.unl.edu/2019-novel-coronavirus-and-covid-19